FAQs
Kiefer Towing & Collision
What should I do after a car accident in Howell or Brighton, MI?
Following a car accident, first check for any injuries and call law enforcement when needed. Exchange insurance details with other parties involved and document the damage with photographs. If your vehicle isn't safe to drive, reach out to a reliable local towing and collision repair service. Kiefer Automotive Group offers towing, collision repair, and insurance claim support for drivers across Howell, Brighton, and the surrounding Livingston County area.What Do I Need To Retrieve My Vehicle From The Impound?
To retrieve your vehicle from the impound at Kiefer Towing & Collision, the registered owner must be present and provide a valid photo ID, proof of insurance, and current vehicle registration. Having these documents ready helps ensure a smooth and efficient vehicle release process. For more information or assistance, call Kiefer Towing & Collision today or visit us for help with your impounded vehicle.Can I choose my own collision repair shop in Michigan?
Yes. Michigan law gives you the right to select the collision repair facility you prefer, regardless of whether your insurance company suggests a different shop. Kiefer Automotive Group collaborates directly with major insurance carriers while making sure your vehicle is repaired following manufacturer-recommended procedures.How long does collision repair take after an accident?
Repair time varies based on damage severity, parts availability, and insurance approval processes. Minor repairs might only take a few days, while extensive collision damage could require several weeks. Our team keeps you informed with regular updates throughout the repair process so you're always aware of your vehicle's status.Will my insurance cover towing and collision repairs?
Most insurance policies include coverage for towing and collision repairs when they're related to a covered accident. Your specific coverage depends on your policy details and deductible amount. Kiefer Automotive Group partners with insurance companies to facilitate the claims process and minimize stress during repairs.Why should I choose Kiefer Automotive Group for collision repair in Howell and Brighton?
Kiefer Automotive Group delivers comprehensive collision repair, auto body restoration, paint refinishing, towing, and mechanical repair services. Our skilled technicians prioritize quality workmanship, clear communication, and returning your vehicle to the road safely and efficiently.How much does collision repair cost in Howell and Brighton, MI?
Collision repair costs vary depending on damage severity, required parts, and vehicle type. Minor auto body work may run a few hundred dollars, while major collision repairs can reach several thousand. Kiefer Automotive Group delivers detailed estimates and partners directly with insurance companies to help you understand your repair options.Is it safe to drive my vehicle after an accident?
Even when your vehicle seems drivable, unseen damage may compromise steering, alignment, suspension, brakes, or safety systems. Following any accident, it's recommended to have your vehicle examined by a professional collision repair facility. Our technicians can assess whether your vehicle is safe to drive or requires repairs before you get back on the road.Can you match my vehicle's original factory paint color?
Yes. Kiefer Automotive Group utilizes advanced color-matching technology and professional refinishing methods to match your vehicle's factory paint as accurately as possible. Our objective is a seamless repair that restores both your vehicle's appearance and value.Do you work directly with insurance companies?
Yes. We partner with all major insurance providers and guide customers through the claims process. Our team can coordinate with your insurance adjuster, supply repair documentation, and help make sure necessary repairs are completed efficiently and correctly.How do I know if my vehicle is a total loss after an accident?
A vehicle may be deemed a total loss when repair costs approach or exceed its actual cash value. Insurance companies make the final decision, but our team can conduct a thorough damage assessment and help you understand your options before repairs start.


